Prologic Consulting Private Limited (“us”, “we”, or “Prologic”, which also includes its affiliates) is the author and publisher of the internet resource www.talktomedic.com (“Website”) on the world wide web as well as the Mobile App, software and applications provided by Prologic, (together with the Website, referred to as the “Services”).
(Intermediary is defined under Section 2(1)(w) of the Information Technology Act, 2000 to mean - with respect to any particular electronic records, means any person who on behalf of another person receives, stores or transmits that record or provides any service with respect to that record and includes telecom service providers, network service providers, internet service providers, web-hosting service providers, search engines, online payment sites, online-auction sites, online-market places and cyber cafes)
The relevant part of the amendment is as follows:
3.8.1. Consultation through Telemedicine by the Registered Medical Practitioner under the Indian Medical Council Act, 1956 shall be permissible in accordance with the Telemedicine Practice Guidelines contained in Appendix 5.
Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, or through any interaction with us via emails, telephone calls or any electronic medium, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by Prologic. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:
i. contact data (such as your email address and phone number);
ii. demographic data (such as your gender, your date of birth and your pin code);
iii. data regarding your usage of the services and history of the appointments made by or with you through the use of such Services;
iv. insurance data (such as your insurance carrier and insurance plan);
v. other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters.
The information collected from you by Prologic may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules.
Certain Cookies which we use are:
4.1 Your Personal Information is maintained by Prologic in electronic form on its equipment, and on the equipment of its employees. Such information may also be converted to physical form from time to time. Prologic takes all necessary precautions to protect your personal information both online and offline, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Prologic’s business.
4.2 No administrator at Prologic will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. Be sure to log off from the Website/Mobile App when finished. Prologic does not undertake any liability for any unauthorised use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify Prologic by sending an email to firstname.lastname@example.org. You shall be liable to indemnify Prologic for any loss of data/security/information suffered by it due to such unauthorized use of your account and password, owing to you.
4.3 Part of the functionality of Prologic is assisting the doctors to maintain and organise such information. Prologic may, therefore, retain and submit all such records to the appropriate authorities, or to doctors who request access to such information. Furthermore, part of the functionality of the Prologic is assisting the patients to access information relating to them. Prologic may, therefore, retain and submit all such records to the relevant patients, or to their doctors.
4.4 Notwithstanding the above, Prologic is not responsible for the confidentiality, security or distribution of your Personal Information by its partners and third parties outside the scope of our agreement with such partners and third parties. Further, Prologic shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Prologic including but not limited to, acts of government, pandemics, epidemics, COVID-19, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
We may need to disclose information about you when required by law, subpoena, or other legal process or if we have a reasonable belief that disclosure is necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service or (5) for exercising or protecting the rights and safety of Prologic, our Members, personnel, or others. We attempt to notify Users about legal disclosures of their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
Prologic strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools can also prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission.
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take adequate measures and steps to remove that information from our servers.